Food from the pantry cars in trains had always been least favorite among passengers, but now, things are changing. No, the pantry food will be the same, but you can order yours from a hotel outside, even a Domino’s pizza if things go as per plan. The catering arm of the Indian Railways, the Indian Catering and Tourism Corporation (IRCTC), has recently resumed e-catering services for passengers. The facility was launched just before Covid-19 but had to be suspended following the lockdown and disruption of train operations.
The IRCTC launched the facility along with a new e-catering app ‘Food on Track’ for food delivery on trains. Passengers can install the app on Android or iOS and get their food delivered in the train from a variety of food partners. With the new online food delivery app, passengers can order food by entering travel details including the PNR number, train name, seat/berth number and expect the food to be delivered on the train before the journey starts. Just like booking train tickets from the IRCTC app or website, travelers can log on to www.ecatering.irctc.co.in or download the Food on Track app. IRCTC has also extended the ordering of food for a long train journey through a phone call (1323).
Speaking to Hello Vizag, Bhujanga Rao, Joint General Manager, IRCTC, South Central Zone, ‘Food on Track’ was launched in major railway stations in South Central Railway including Secunderabad, Vijayawada, and Vizag. Rao said this effective system of online food delivery on a train not only guarantees tasty food on your seat but also a revamped railway food menu making your journey a bit more fun.
With multiple food aggregators on train stations, travelers can now enjoy an extensive set of meals ranging from north Indian, South Indian, Pizzas to mouthwatering Biryanis, butter chicken and Chinese delicacies, etc. According to IRCTC, food services in trains is bound to grow as passengers are already lining up to place online orders rather than packing heavy lunch boxes from home.